Shipping policy

Thank you for shopping with The Drip Sneakers LLC. We are committed to delivering your order as quickly and efficiently as possible. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.


Order Processing

All orders are processed within 1–3 business days after payment has been successfully received and verified.

Orders are processed Monday through Friday, excluding weekends and public holidays.

Once your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information, when available.


Shipping Times

Estimated delivery times may vary depending on your location and shipping carrier.

Typical delivery times are:

United States: 3–7 business days

Please note that delivery estimates are not guaranteed and may vary due to factors outside our control.


Shipping Costs

Occasionally, we may offer free shipping promotions, which will be clearly indicated on our website.


Order Tracking

Once your order has shipped, you will receive tracking information via email.

Tracking updates are provided directly by the shipping carrier and may take time to appear after the package has been dispatched.


Shipping Delays

While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to:

  • Weather conditions
  • Carrier disruptions
  • High shipping volumes
  • Customs processing
  • Incorrect shipping information provided by the customer
  • Other unforeseen circumstances

The Drip Sneakers LLC is not responsible for delays caused by shipping carriers or events beyond our reasonable control.


Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided, please contact us immediately.

We cannot guarantee modifications once an order has entered processing or shipment.

Additional shipping charges may apply if a package is returned due to an incorrect or incomplete address.


Lost or Missing Packages

If your package appears lost or has not arrived within a reasonable timeframe, please contact us.

We will work with the shipping carrier to investigate the shipment status and assist in resolving the issue whenever possible.


Damaged Packages

If your package arrives damaged, please contact us within 7 days of delivery.

To help us review the issue, please provide:

  • Your order number
  • Photos of the damaged item(s)
  • Photos of the packaging
  • A brief description of the issue

Our team will review your request and work toward an appropriate resolution.


International Orders

For international shipments, customers may be responsible for any customs duties, import taxes, or additional fees imposed by their local authorities.

These charges are not included in product prices or shipping fees unless otherwise stated.


Delivery Confirmation

Once a package has been marked as delivered by the shipping carrier, responsibility for the shipment transfers to the customer.

If you believe a delivered package is missing, please contact the carrier first and then reach out to our support team for assistance.


Contact Us

If you have any questions regarding shipping or delivery, please contact us:

The Drip Sneakers LLC

Website: https://www.thedripsneakers.com/

Email: support@thedripsneakers.com

Phone: +1 (269) 281-4796

Address: 315 N Burdick St Suite 200-500, Kalamazoo, MI 49007, USA


Thank you for shopping with The Drip Sneakers LLC. We appreciate your business and look forward to serving you.